Image
Urgent treatment centre Newcastle

Urgent Treatment Centre, Royal Victoria Infirmary, Newcastle

Details
X

Get in touch

Summary

Sector
Healthcare
Value
£14.2 million
Location
Newcastle
Status
Live
Customer
Newcastle Hospitals
Completion
End of 2025
Duration
69 weeks
Get social and share

Construction of a new treatment centre for urgent minor injuries

With formal planning permission approved, Robertson Construction North East is constructing a new state of the art urgent treatment centre in Newcastle, at The Royal Victoria Infirmary (RVI). This will provide better facilities for treating minor but urgent injuries and illnesses in a separate department away from any major emergencies. It will also alleviate the strain on the A&E department located next door. 

The project will include a new reception and dedicated waiting areas for each service pathway, along with modern clinical spaces and a thoughtfully designed layout to enhance patient flow, streamline services and reduce waiting times. 

Relieving strain on the Royal Infirmary

The new urgent treatment centre will provide same day care for people who have a minor injury that cannot wait, for example an illness or injury that can’t be treated at home or with the support of a pharmacist. Each year, increasing numbers of people attend the RVI’s emergency department.  Many do not have a life-threatening emergency, but they do need to be cared for quickly and with the help of a doctor or nurse. 

Services will be open 24 hours a day, seven days a week, and the centre’s location alongside the emergency department will make it accessible to patients. This proximity to the main hospital will also allow for more flexible staffing and provide access to additional services if they’re needed. 

Site history

The Royal Victoria Infirmary originally opened its doors in 1906. Before design work began, the team carried out a detailed site analysis, addressing a mix of challenges and opportunities that helped shape the design approach. 

“We’re delighted to get the go-ahead from Newcastle City Council for our new urgent treatment centre.

As a purpose-built addition to our RVI site, the centre will provide a dedicated and modern facility for people who need help with an urgent health need which cannot wait or be treated at home. Patients will be able to see the right person to meet their needs, through the centre’s team of doctors, nurses, therapists and other healthcare staff.”
Rob Harrison
Acting Chief Executive of Newcastle Hospitals
“Our long-standing relationship with Newcastle Hospitals is built on trust, experience and a shared commitment to delivering high-quality healthcare facilities. With planning now approved, we look forward to continuing this strong partnership with the successful delivery of this project.”
Neil Kennedy
Regional Managing Director, Robertson Construction North East

Procurement route

The project was procured via Procure23. This is a healthcare framework which Robertson and the Trust are working in partnership on to deliver the Trust’s Capital Works Programme, following on from the previous successful completion of Freeman Hospital Day Treatment Centre.