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Robertson Facilities Management operatives performing hard FM maintenance in a local authority facility

NHS Business Services Authority facilities management

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Summary

Sector
Healthcare
Value
£5.6m per year
Location
North-East England
Status
Live
Customer
NHS Business Services Authority
Completion
2027
Duration
5 years
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Managing facilities across 15 buildings

Robertson Facilities Management (RFM) is delivering both hard and soft facilities management services for NHS Business Services Authority (NHSBSA) over a five-year contract with the option to be extended for a further four years with an annual value of £5.6m. 

15 

buildings 

£5.6m

annual value

5-year 

contract

Scope of services

NHSBSA manages and delivers a range of services for the NHS and RFM will manage non-clinical works for 15 buildings in the North East of England. Services include maintenance of lift and fire safety systems, building and structural maintenance, decorating and refurbishment, cleaning, portering, reception and security services. 

Commitment to sustainability

RFM is dedicated to supporting NHSBSA’s sustainability goals, sharing our commitment of sustainability as they work towards their transition to Net Zero by 2030. To help NHSBSA achieve their net zero mission, RFM has committed to support their Single Use Plastic Reduction Campaign Pledge by minimising the use of plastics, during catering provision. 

As the chosen delivery partner for both hard and soft facilities management services, our focus will be on first-class service provision to allow NHSBSA to concentrate on its critical central services.
“Supported by our experience across a variety of sectors, we have worked tirelessly to ensure a smooth transition of services and we are pleased to welcome NHSBSA colleagues and employees from the incumbent supplier into the team.
Adrian Mole
Managing Director, Robertson Facilities Management